• For the system operator or aggregator — visibility and control capability to individual or aggregated dispatchable/controllable demand side resources. Deal with regional requirements and ISO demand response protocols.
• For the individual load customer — visibility to market-based or time-of-use based prices, along with decision support tools to maximize the benefits from load curtailment. Customers can also monitor their own consumption patterns and make decisions in response to available tariffs and changing conditions.

Bringing Prices to Devices.
Increased deployment of Advanced Metering Infrastructure (AMI) is enabling broad-based implementation of Demand Response (DR) programs — expanding from large commercial and industrial customers, all the way down to residential customers and even individual appliances. The RTO/ISO markets are being enhanced to better support demand-side resources and facilitate demand response. These help in addressing regional capacity shortfalls and help in reducing price volatility. New software applications and tools are needed to support such broad-base implementations.

webSmartRetail: the bridge between demand-side resources and energy markets.
OATI offers a comprehensive set of software applications as part of the webSmartRetail product line. These applications connect end-use customers and their demand resources with operators and schedulers at load serving entities, retail aggregators and service providers, and connecting them with RTO/ISOs and their energy markets.

These applications help users to:

• Assess the available demand response capabilities
• Aggregate, schedule and issue DR notifications
• Manage customer classes and load groups
• Interface with RTO/ISO markets for scheduling, bidding and settling